Beecroft Out Of School Hours

Changing or cancelling of bookings

Additional bookings

If you want to change or increase the number of sessions your child is attending BOOSH, please send an email to admin@boosh.com.au or speak to the director. If there are no places available your child’s name will be placed on the waiting list. If a position becomes available you will be notified by the director.

If you have any questions regarding the waiting list please speak to the director and you can read the policy ‘Priority of Access’ available at the Boosh Centre.

 

Changes and Cancellation

If parents wish to cancel their child’s enrolment at The BOOSH Centre during school term, they are required to provide TWO (2) WEEK’S notice in writing in order to have fees waived. Failure to do so will result in full fees being charged or bond withheld.

If parents wish to change their child’s bookings or advise of a future absence at The BOOSH Centre during school term, they are required to provide TWO (2) WEEK’S notice via phone or email in order to have fees waived. Failure to do so will result in full fees being charged or bond withheld. A maximum of 20 session cancellations of this type per child per year is allowed. An afternoon OR a morning is considered ONE session.

Families can place their session on hold for the duration of the term. To place a session on hold for a full term parents must be apply by the end of week 5 of the previous term for administration and processing. This will procedure commence from week 6 of Term 2, 2017. This will allow the Director to offer this temporary term spot to families on the waitlist.

Vacation care days are booked through the online booking system; My Family Lounge. Once booked, cancellations to vacation care days are not accepted. Cancellation of vacation care days will incur vacation care fees as well as incursion or excursion costs for the day. If a parent wishes to ADD additional days at a later date, this is also done through My Family Lounge and is subject to availability
Please see the Director to make any alternative arrangements.

Contact us:

Phone: (02) 9980 8224